Privacy
Finessa Privacy Policy: What This Information Site Collects and Who Sees Your Order
This Finessa privacy policy covers gofinessa.com, an information site run by Gofinessa. We collect server logs, counts of clicks on order buttons and any email you send us. We do not take orders or payments. The sales site and its order desk collect your order details under their own policies.
Written by the Finessa label deskUpdated
In short01
What does the Finessa privacy policy cover?
It covers gofinessa.com, an information website about Finessa run by Gofinessa, a U.S. stocking partner for Finessa. We are not the manufacturer, and we do not sell the product on this site.
The site has no checkout and no account. You read pages, and if you want to order, a button takes you to the sales site, myfinessa.com.
This policy is from U.S. stocking partner for Finessa, which runs the site. It took effect on October 19, 2026.
Please read it with our terms and conditions and disclaimer.
What we collect02
What information does Gofinessa collect?
We collect three things: basic server logs, counts of clicks on order buttons, and the messages you send us. We ask for nothing else.
| What | Why we collect it | Who holds it |
|---|---|---|
| Server logs: IP address, browser type, pages viewed, date and time | To keep the site running, find errors and block abuse | Gofinessa and its web host |
| Clicks on order buttons: which button and which page | To learn which pages help readers, and to show the sales site where a visit came from | Gofinessa |
| Email you send to [email protected] | To answer you | Gofinessa |
| Order details: name, address, card, phone | To fulfil and refund your order | The sales site and its order desk, not us |
We do not collect your name, address or card number. We do not ask for health details, and please do not send any in an email.
Tracking03
Does the Finessa website track my clicks?
Yes, in a limited way. We count clicks on order buttons so we can tell which pages lead readers to the sales site.
An order link may carry a code that tells the sales site a visit came from us. Gofinessa earns money from order links, and the code is how that is counted. It does not carry your name or email.
Your browser may store small files (cookies) for this. You can block or delete them in your browser settings, and the pages will still read normally.
We do not publish reviews, ratings or stories tied to your name unless you agree. We do not sell your email to anyone.
Once you click through, you are on a different site with its own rules. Read its policy before you order.
Your order04
Who can see my Finessa order?
The sales site and its order desk see your order. Gofinessa does not. The website inbox cannot look up orders, payments or tracking.
When you order, you give your details to the sales site and its payment and shipping partners. That is where your name, address and card go.
The sales site
Takes the order and payment, and sets its own privacy rules.
The order desk
The BuyGoods order desk at +1 (302) 200-3480 handles tracking and refunds on placed orders.
Gofinessa
Sees clicks and the emails you send. It does not see your orders.
For an order or refund question, call the desk and not the website email. See how to contact Finessa.
How we use it05
How does Gofinessa use and share my information?
We use it to run the site, answer your email and understand which pages are useful. We share it only when we must or when a service helps us run the site.
- With our web host and tools, which handle logs for us.
- With the sales site, as a visit code when you click an order button.
- With the law, if a valid legal request requires it.
We keep server logs and emails only as long as we need them, and no longer than Not listed on the pack. After that we delete them or strip anything that identifies you.
Our pages link to outside sites, such as government health pages we cite and the sales site. We do not control those sites and are not responsible for how they handle your data.
If you tell us about a health problem in an email, we may read it to reply, but we cannot give medical advice. For a serious reaction, see a doctor and report it to the FDA (FDA, How to Report a Problem with Dietary Supplements).
No system is perfectly secure. We use reasonable steps to protect what we hold, but we cannot promise it will never be exposed.
Your rights06
What are my privacy rights?
You can ask what we hold about you, ask us to fix it, and ask us to delete it. Email [email protected] and tell us what you want.
Some places give extra rights by law, such as California, the European Union and the United Kingdom. In those places you may also ask to limit how we use your data or object to it.
Write to us
Email the website inbox, answered Mon-Fri 9:00am-5:00pm ET, and say what you want.
We confirm it is you
We may ask you to reply from the same email address.
We reply
We aim to answer within a reasonable time, and we will tell you if we cannot do what you ask and why.
This policy is governed by the laws of New York, USA. To change your order data, call the order desk, because we cannot reach it.
Children and changes07
Does Gofinessa collect data from children?
No. The site is for adults and does not knowingly collect data from children under 13. If a child has sent us information, email us and we will delete it.
Finessa is a supplement for adults, and we do not advise it for children. Ask a doctor first if the question is about a child.
We may change this policy. When we do, we update the effective date at the top. Page questions go to [email protected], and placed-order questions go to the desk at +1 (302) 200-3480.
FAQ08
Finessa privacy questions
Does the Finessa website collect my personal information?
Only a little. It keeps basic server logs, counts of clicks on order buttons and any email you send. It takes no orders or payments, so it holds no card numbers.
Who has my payment details when I order Finessa?
The sales site and its payment partners, not Gofinessa. Gofinessa runs an information site and cannot see your order, payment or tracking.
Can I ask you to delete my data?
Yes. Email [email protected] and say what to delete. We may ask you to reply from the same address to confirm it is you. We will tell you if we cannot delete something.
Do you sell my email address?
No. We use emails you send only to reply to you. If that ever changes, we will update this policy and its effective date before it takes effect.
Why do the order buttons track clicks?
They show which pages lead readers to the sales site, and they tell the sales site a visit came from us. Gofinessa earns money from order links, so the count matters to us.
Is the Finessa website for children?
No. It is written for adults and does not knowingly collect data from anyone under 13. Finessa is a supplement for adults, and parents should ask a doctor first.
Where do I send an order or refund question?
Call the order desk at +1 (302) 200-3480 with your order ID. The website inbox cannot see orders, so a message sent there will not get an answer about your order.
Who wrote this09
Written and reviewed by
Pages built from the label, the sales page and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by Gofinessa, a U.S. stocking partner for Finessa, not by the manufacturer. We earn money when you buy through our order links.
Keep reading
More about Finessa
U.S. stocking partner for Finessa
Ready to try Finessa?
Check the label against your medicines, then pick a pack. Six bottles ship free in the US and cost the least per bottle, and the guarantee runs 180 days.
- Secure checkout
- 180-day guarantee
- Ships from the U.S.
